The Group achieves its aims by:

• distributing a quarterly Magazine which provides information for members and a forum for the exchange of ideas

• spreading information about consumer matters, often through local press and radio

• involving members in surveys, information-gathering and projects. Informal projects meetings are held regularly and members are welcome to attend and suggest subjects of interest.

• Making representations to relevant individuals and organisations

• Lobbying local councillors and members of parliament when appropriate

• Directly participating in local and national consultative bodies

• Networking and cooperating with other local groups and the National Consumer Federation

• Services Register - maintaining a list of firms and traders who provide good or satisfactory services recommended by individual members

• Assisting members to seek redress.