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Welcome to our website
We are the UK's grassroots consumer organisation,
representing local consumer groups nationally and campaigning to improve
consumer rights for everybody.
Our aim is to educate and inform consumers for the public
benefit, with reference to the key guiding principles of
- Choice,
- Information,
- Representation,
- Access to goods and services,
- Quality,
- Fairness,
- Safety and
- Redress
by
any or all of the following means:
-
promoting consumer
education and research to increase the awareness and
effectiveness of consumers to those issues that affect them.
-
providing a means of
communication with government, commerce and industry, regulators
and other interested parties.
-
encouraging and supporting
members and member organizations to work together better and to
promote their activities.
-
consulting with and representing grassroots members;
-
circulating, publishing
and disseminating members' views, and
-
responding to consultations on members' behalf.
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