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Welcome to the National Consumer Federation



NEWS: On 23rd July 2015 the Daily Mail's front page article on contactless cards quoted the NCF's privacy standards expert Peter Eisenegger.


"Peter Eisenegger, a privacy standards expert at the National Consumers Federation, said: ‘It may be possible for a small percentage of cards to be read 15-20cm from the reader. 

'Even if this was to occur in 0.1 per cent of cases, with more than 300million transactions taking place last year, many consumers could be affected."


To take you to the online version of the article press here.


If you are a consumer and you are interested in digital privacy and security we are looking for new members to take these issues forward. Please let us know via the contact us page.



The National Consumer Federation’s national policy


The need to work together


pull togther



For over 50 years the NCF has represented and supported the work of voluntary, independent local consumer groups, individuals and those in other organisations that have an interest in consumer affairs.



Further information about the NCF role  can be found here. 


Failure to understand consumers and address their needs, in a good quality way, is wasting consumer’s time and money, whether that is through the prices, or the taxes that we pay.


The National Consumer Federation believes that putting consumers and ‘what good looks like” for consumers at the heart of the UK economy, regulation and industry codes of practice is vital, benefiting consumers, business and the economy as a whole.


The NCF runs Consumer Congress and is consulted by Government and business on a wide range of consumer affairs. In promoting and representing independent consumer interests, the NCF has a successful track record in raising and resolving consumer issues.


Government refers to a consumer landscape – the NCF sees a consumer movement whereby even in the 21st Century the different parts need to be brought together more effectively within a national process.


Whether your organisation is local or national join us to enhance the consumer movement’s coherence and your own organisation’s membership and work.


Or join us as an individual who wants to address consumer policy issues, improve consumer law, and/or regulation.