We are 

• A leading voice for grass roots consumers and consumer organisations
• Representing local consumers nationally
• Campaigning to improve consumer rights for everybody.

We support consumers with local issues acting as an umbrella where issues are repeated in different areas.

Our top priority currently is dealing with the results of the successful NCF Consumer Congress on the Credit Crunch held on the10th December 2009.

We are taking 'umbrella' action on the impact and response to the credit crunch.  We are affected as consumers, tax payers and employees. Much is now being put in place however we feel consumer questions such as "Is the response good enough ?", "Is it what we want ?" and "Have we been consulted sufficiently as the paymasters for the whole rescue?" need to be addressed. For information about Congress 2009 speakers and the Congress itself please see our Congress page.

We also have credit crunch survey questions still running on our Your Views page.

We bring thought, analysis and influence to grassroots and 'umbrella'  issues at national level.

Our 2009-2012 Strategy brings new services to NCF members and greater opportunities to share and learn from the experiences of other members. For example our newsfeed provides early information about consumer issues and our polls allow your views to be heard and to inform NCF policy.

You will find where we are active on our groups page. We would urge you to join if you see something there that will help you. If we are missing something important to you then please let us know via our contacts page.  Perhaps we can help you get in touch with others to get a group going.