We are

• A leading voice for grass roots consumers and consumer organisations
• Representing local consumers nationally
• Campaigning to improve consumer rights for everybody.

We support front line consumers with local issues acting as an umbrella where issues are repeated in different areas.

NCF Consumer Congress

We aim to run annual consumer congresses to enable a sharing of concerns about topical issues and to raise the consumer profile with government and regulators.

Our latest initiative is the launch of our Charter for Regulators on 27th November, (which developed from our Consumer Congress Workshop, held on 27th March 2012). Details will be available on a Charters tab at the top of this page from 4.30pm on 27th November, immediately after the launch.

The development of the Charter brought together all major consumer representatives in the UK, including Consumer Focus, whose Chief Executive, Mike O'Connor, said:

“Consumer Focus was pleased to support this initiative from NCF. The Charter sets out core principles for regulators and they should pin it up on the wall and use it every day as a reminder that serving the interests of consumers is what makes markets work better.” ____________________________________________________

You will find where we are active on our groups page. We would urge you to join if you see something there that will help you. If we are missing something important to you then please let us know via our contacts page.  Perhaps we can help you get in touch with others to get a group going. News from our local groups can also be found in the Consumer News.